Return policy at frac-couture.com
frac-couture.com always wants to bring customers the best products and services with the following return policy:
The products at frac-couture.com always ensure the best quality, bringing interesting experiences to customers. However, in case the customer checks the product right after delivery and finds that the product is wrong or faulty, he or she can return it to the delivery staff without paying any fees.
In the process of using, customers who have any difficulties or questions about the product can immediately contact the hotline: +47 291 72 581 for advice and dedicated help.
In the event that the answers of the support staff are not satisfactory and reasonable, customers can completely request a return or exchange without any additional fees.
In other cases, the customer receives the goods and does not have any defects from the product, then:
+ Products that meet the conditions of exchange (common sizes available at the Shop, …)
+ Customers can exchange for another product provided that the purchased product has its tags intact and has not been used.
+ The product is exchanged at the same or higher price than the purchased product.
Customers please contact hotline: +47 291 72 581 to send for exchange/return.